If you are not totally satisfied with any of the multifunction copiers, printers, scanners, digital displays, or related accessories delivered under your agreement, GoodSuite will, at your request, replace it without charge with an identical model or other equipment with comparable features and capabilities.
GoodSuite Guarantees
Service You Can Count On, Every Step of the Way.
Complete Replacement Guarantee
* Sufficient opportunity to remedy the equipment must be allowed before replacement is initiated. This Guarantee applies to all brands and types of equipment that have been continuously maintained by GoodSuite, or its authorized partner, under your agreement. This guarantee is good for the entire current lease period or three years (whichever is greater) for all new equipment and one year for “previously installed” equipment.
Fast Response Guarantee
We know every minute of downtime affects your productivity. That’s why we commit to arrive on site for a local service area copier/printer service call within 2 hours and responding to an IT service issue within 30 minutes.
If we do not, we will provide an Operation Gratitude Battalion Buddy stuffed teddy bear, in your name, to a child with a recently deployed parent.
https://www.youtube.com/watch?v=UmBy9wLgHdc
Results you can count on.
Considering Managed Print Services?
Learn everything you need to know about selecting the right provider, service agreements, and questions you need to be asking.